Reference

Terms Conditions That Actually Make Sense

These terms govern your take5midday account — how you open it, fund it through PayPal, Venmo, or Play+, and what's expected from both sides. Access depends on state law and is available only where local law permits.

Account eligibility by statePayPal, Venmo & Play+ coveredUS-based account rulesUpdates communicated via email
take5midday Terms Conditions That Actually Make Sense
REACH US

Contact Us About These Terms

Have a question about a specific clause, a payment dispute, or how your account is being handled? Our support team can walk you through the relevant section and what it means for your situation. Reach out through any of the channels below — we respond to account and terms questions in the order they're received.

Live Chat Start a chat session from your account dashboard. Our team handles terms-related questions directly, including PayPal and Venmo payment disputes tied to account terms.
Email Support Send a detailed message to our support address from your registered email. We'll reply with the applicable clause reference and next steps for your account.
Account Help Center Log in and open the Help Center from your account menu. Searchable articles cover Play+, payment rules, eligibility questions, and account-use policies by topic.
HOW WE HANDLE IT

How We Protect Your Account and Data

Your account information and payment history are stored securely. We apply encryption to data in transit, and your PayPal, Venmo, or Play+ credentials are never stored on our servers — those transactions are handled entirely within each provider's own secure environment. You can request a copy of the data we hold on your account at any time through our support channels. Retention periods follow applicable state law, and we'll inform you how long specific data types are kept upon request.

Data Encryption

All data exchanged between your device and our platform is encrypted in transit. Payment details processed via PayPal, Venmo, or Play+ stay inside those providers' own secure systems.

Cookie Policy

We use session and analytics cookies to keep your account preferences intact and understand how the lobby is used. You can adjust cookie settings from your browser at any time.

Data Requests

You have the right to request, correct, or ask us to delete your account data. Submit the request through live chat or email and we'll respond within the timeframe state law requires.

Account Security

We use identity verification steps — including document checks and address confirmation — before processing withdrawals. This protects your account from unauthorized access and payout fraud.

Common Questions About Our Terms

These are the questions we hear most often about how our terms work, what your rights are, and how account decisions get made. If something here doesn't answer your situation, live chat is the fastest path to a specific answer.

No. Our terms allow one account per person. If duplicate accounts are detected, both may be suspended and any pending transactions reviewed before funds are released.

Payment disputes tied to Venmo are handled under both Venmo's terms and ours. Contact our support team with your transaction ID and we'll open a review on our end.

We email account holders at their registered address whenever we make material changes. Continued use of your account after that notice means you accept the updated terms.

Yes. Access to certain game categories — including live dealer tables and slot lobbies — depends on state law. We verify your location at sign-up and periodically during account use.

Reach out via live chat or email from your registered address. We'll confirm what data we hold, how long we keep it, and send a copy within the timeframe required by applicable law.

Play+ transactions follow both Play+'s prepaid card rules and our account terms. Reversal eligibility depends on the transaction type — contact support with your Play+ transaction reference.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.